People Risk Management : A Practical Approach to Managing the Human Factors That Could Harm Your Business

A sub-category of operational risk management, "people risk" can be defined as the risk of employees deviating from the organization's expected behavior by not following procedures, practices, and/or rules. Risk management experts Keith Blacker and Patrick McConnell focus on three elements that encourage an improved operating environment: people, culture, and values. They look at case studies and examples, including the BP oil spill, Lehman Brothers, AIG, and the Libor scandal, to demonstrate how crucial people risk management is and how ineffective risk management can create crises. The authors offer practical advice on managing the roles and responsibilities of those directly involved in overseeing risk and people management, provide a range of tools for managers to implement a focused approach to risk management, and tips on how to create an effective people risk management framework within an organization.