ITIL Service Transition
Great Britain. Cabinet Office, Great Britain. Stationery Office
This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
年:
2011
版本:
2nd ed., 2011 ed
出版商:
Stationery Office/Tso
語言:
english
頁數:
347
ISBN 10:
0113313063
ISBN 13:
9780113313068
系列:
IT infrastructure library
文件:
PDF, 6.92 MB
IPFS:
,
english, 2011